MTN Home Solutions values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us. By using this website, you agree to the practices described in this policy and our Terms & Conditions.

Throughout this policy, “we,” “us,” or “our” refers to MTN Home Solutions and its affiliates. “You” refers to any visitor or user of this website.

Consent to Communications

By submitting your phone number and/or email address through our website or by communicating with us, you provide express written consent for MTN Home Solutions, its affiliates, agents, and service providers to contact you regarding our products or services. This may include communications via phone calls, text messages (SMS or MMS), email, and the use of automated dialing systems, prerecorded, or artificial voice messages, even if your number is registered on a federal, state, or corporate Do Not Call (DNC) list.

You understand that:

Your consent is not a condition of purchase

Message frequency may vary

Message and data rates may apply

You may opt out of SMS communications at any time by replying STOP

You may request assistance by replying HELP

You may submit a Do Not Call request by contacting us directly

You also consent to our SMS Terms, Privacy Policy, and Terms & Conditions. All phone calls, emails, and text messages may be recorded or stored for quality assurance, compliance, and training purposes.

Information We Collect

Personal Information

We may collect personal information that identifies you, including but not limited to:

Full name

Email address

Phone number

Property address or mailing address

Information submitted through forms or inquiries

This information is collected when you:

Complete a form or submit an inquiry

Request information or services

Communicate with us by phone, email, or text

Engage in a transaction or consultation

Non-Personal Information

We may also collect non-identifiable information automatically, such as:

IP address

Browser type

Device information

Pages visited and site activity

This data helps us improve website performance and user experience and cannot be used to identify you personally.

Cookies & Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance functionality, remember user preferences, analyze traffic, and measure the effectiveness of communications. Cookies do not contain viruses or run programs and are used solely to improve your experience.

Third-party vendors may also use cookies or tracking tools on our behalf for analytics or communication services. Any data collected is used only in an aggregated or anonymized form unless otherwise stated.

You may disable cookies in your browser settings; however, some site features may not function properly as a result.

How We Use Your Information

We use collected information to:

Respond to inquiries and requests

Provide services and support

Communicate updates, offers, or educational content

Schedule appointments or consultations

Maintain internal records and analytics

Improve our website, services, and communications

Comply with legal and regulatory requirements

Personal information may be combined with data from other sources to improve accuracy and service delivery.

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, provided they agree to maintain confidentiality and use the data only for authorized purposes.

Information may also be disclosed if required by law, court order, or to protect the rights, safety, or property of MTN Home Solutions, our users, or others.

Communications & Opt-Out

You may receive communications from us via phone, email, or SMS related to your inquiry or services. You can opt out at any time:

SMS: Reply STOP

Email: Use the unsubscribe link or contact us

Phone: Submit a Do Not Call request

We will honor all opt-out requests promptly.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. Access is limited to authorized personnel and vendors only. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe such information has been submitted, please contact us immediately so we can remove it.

Updates to This Policy

MTN Home Solutions may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: