Terms & Conditions

Consent to Contact (Calls, Texts, Emails)

By submitting your phone number and/or email address through this website, you provide express written consent for MTN Home Solutions, its affiliates, agents, and service providers to contact you regarding products or services. Contact may include calls, SMS/MMS text messages, and emails, including communications made using automated dialing technology, prerecorded messages, or artificial voice messages, even if your number is a mobile number or is listed on any federal, state, corporate, or National Do Not Call Registry (DNC) or similar “do not contact” list.

You understand and agree that:

You may opt out at any time by replying STOP to any text message (or by contacting us with a Do Not Call request).

Message frequency may vary.

Message and data rates may apply.

Your consent is not required and is not a condition of purchase.

You also agree to our SMS Terms, Privacy Policy, and Terms of Use.

By communicating with us by phone, email, or text, you agree that communications may be recorded and stored for quality assurance, training, and compliance purposes.


General Terms

This website (the “Site”) is owned and operated by MTN Home Solutions (“we,” “us,” or “our”). By accessing or using the Site in any manner—whether manually or through automated means—you agree to follow these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or sections of the Site.

We may update these Terms from time to time. If changes are made, the updated Terms will be posted on this page. Your continued use of the Site after changes are posted means you accept the updated Terms.


Intellectual Property

All content on this Site—including text, graphics, logos, images, videos, and other materials—is owned by MTN Home Solutions and/or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Our Limited License to You

The Site is provided for your personal, non-commercial use. You may view, download, and print individual pages for personal use only, provided you keep all copyright and proprietary notices intact.

Unless we explicitly authorize it, you may not copy, reproduce, republish, upload, post, modify, transmit, sell, translate, create derivative works, or distribute Site content in any form.


Your Content and License to Us

If you submit or post any content to us (for example: comments, messages, photos, videos, reviews, or any other material) through the Site, email, text message, social media, or other channels, you represent that:

You own the content or have permission to submit it, and

You are at least 13 years old.

By submitting content, you grant MTN Home Solutions a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, copy, edit, publish, distribute, display, and create derivative works from that content for any lawful purpose, in any media now known or developed in the future.

We may identify you as the author (by name, email, or username) when appropriate. We reserve the right (but have no obligation) to use, remove, or stop displaying any submitted content at any time.

Linking and Framing

You may link to our Site as long as you do not imply we sponsor or endorse your website. You may not frame, inline link, or embed our content within another website without written permission.


Disclaimers

We may link to third-party websites. Those links are provided for convenience only and do not imply endorsement. We do not control third-party sites and are not responsible for their content, services, policies, or accuracy.

The Site and all information, products, and services provided through the Site are offered “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. We do not guarantee uninterrupted access, error-free operation, or that the Site is free of harmful components.

You agree to defend, indemnify, and hold harmless MTN Home Solutions and its affiliates, owners, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including legal fees) arising out of your use of the Site or violation of these Terms.


Online Purchases and Third-Party Services

Some parts of the Site may allow you to buy products or services provided by third parties. If you purchase from a third-party merchant, that merchant may collect information separately and under their own policies. We are not responsible for third-party products, services, disputes, delivery issues, or policies.

You agree that any business dealings with third parties are solely between you and the third party. You are responsible for all purchases made by you or on your behalf and agree not to make fraudulent, speculative, or unauthorized purchases.

If access to paid materials depends on successful payment and payment is declined, access may be paused until the billing issue is resolved.


Interactive Features and User Conduct

The Site may include interactive features such as chats, forums, comment areas, or messaging tools. You are solely responsible for what you post or send.

You agree not to:

Restrict or interfere with others using the Site

Impersonate others or misrepresent affiliation

Attempt unauthorized access (hacking, password mining, etc.)

Upload malware, viruses, or harmful code

Post unlawful, abusive, threatening, defamatory, or obscene content

Post content that violates another person’s rights (privacy, copyright, trademark)

Collect user information for marketing purposes

Use the Site to advertise or solicit without written approval

We may remove content or block users at our discretion and may cooperate with law enforcement when required.

If access to an online community is provided, we may remove members at any time to protect the quality and safety of the community.


Registration and Account Information

Some features may require registration. You agree to provide accurate and current information. If we suspect your information is false or incomplete, we may suspend or terminate access.

Your registration information and personal data are handled according to our Privacy Policy.


Passwords and Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized use.


Limitation of Liability

To the fullest extent allowed by law, MTN Home Solutions will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of (or inability to use) the Site, including any content, services, third-party products, or communications.

If you are dissatisfied with the Site or these Terms, your sole remedy is to stop using the Site.


Termination

We may suspend or terminate your access to the Site at any time without notice. Any provisions that should reasonably survive termination—including intellectual property rules, disclaimers, limitation of liability, and indemnification—will remain in effect.


Refund Policy

Refund eligibility depends on the specific product, service, event, or program purchased. If a refund policy applies, it will be displayed at the point of purchase or within the product/service details.


DMCA Copyright Policy

If you believe content on this Site infringes your copyright, you may send a DMCA notice to: . If you believe a claim was filed incorrectly, you may submit a counter-notice as permitted by law.


Governing Law and Disputes

These Terms are governed by the laws of Louisiana, United States. Any disputes will be handled in accordance with applicable laws and, where required, may be subject to binding arbitration in that jurisdiction.

If any part of these Terms is found unenforceable, the remaining provisions will remain in effect.


Updates

We may update these Terms at any time. Any changes will be posted on this page.


Contact Us

If you have questions about these Terms of Service, please contact:

© MTN Home Solutions

Privacy Policy

Terms & Conditions


By submitting your phone number and email you are providing express written consent for this company, its affiliates, agents, and service providers to contact you at that number regarding products or services, including via autodialed and/or prerecorded or artificial voice calls and text messages (SMS and MMS), or email even if your telephone number is a cellular number or on a corporate, state, or the National Do Not Call Registry (DNC) or other do not contact list. You may opt-out at any time by emailing us a Do Not Call Request. Your consent is not required or a condition of any purchase. Message and data rates may apply. You also consent to our SMS terms, Privacy Policy and Terms of Use. By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.